Privacy Policy

We retain information on your behalf, such as messages you send (including the content of the message and the recipient data) using your Account.

We may collect the unique device id number of the mobile device which you use to access the Site including your IP address and other meta data.

If you participate in a sweepstakes, contest or giveaway on our Services, we may ask you for your e-mail address and/or home phone number, to notify you if you win. We may also ask for first and last names, and sometimes post-office addresses to verify your identity. In some situations, we may need additional information as a part of the entry process, such as a prize selection choice. These sweepstakes and contests are voluntary.

We may also collect personal information at other points in our Services that state that personal information is being collected. We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. We may aggregate your data and remove personally identifiable information.  This aggregated non-personal information may be used by the company for any purpose, including disclosure to third parties for advertising or investment purposes.

Information Collected from Third Party Companies.

We may receive information about you from other sources. We may add this information to the information we have already collected from you via our Services in order to improve the Services.  If you log in using a social media account we may receive additional information from the social media account, including data posted to such an account.

Information Collected from Social Networking Sites.

The Services may allow users to share information with us via social networking sites, such as Facebook, Facebook Messenger, Instagram, Pinterest, LinkedIn or Twitter (each an “SNS”). In some cases, you can sign-in to your Account on the Services using your SNS account information. By sharing your SNS profile, you are allowing us, to access some of your SNS information as allowed by you (such as profile information and profile photo). We may receive that information from your SNS profile and that information may be imported to the Services. Our Services also allow you to share information via such SNS profiles, such as referral links. You acknowledge and agree that you are solely responsible for your use of SNSs and that it is your responsibility to review the terms of use and privacy policy of the third party provider of such SNSs. We will not be responsible or liable for: (i) the availability or accuracy of such SNSs; (ii) the content, products or services on or availability of such SNSs; or (iii) your use of any such SNSs. You can remove your SNS profile information via your Account Settings, as applicable, at any time. If you disconnect an SNS account that you have previously connected, the SNS public profile data and SNS-provided-email will be deleted from our active databases.

Information Collected Automatically.

Generally.

When you use our Services, some information is automatically collected. For example, when you use our Services, your geographic location, how you use the Services, information about the type of device you use, your mobile network information, your Open Device Identification Number (“ODIN”), date/time stamps for your visit, your unique device identifier (“UDID”), and your browser type, operating system, Internet Protocol (IP) address, and domain name are all collected. This information is generally used to help us deliver the most relevant information to you and administer and improve the Services. In addition, in the event our Services crash on your mobile device, we may receive information about your mobile device model software version and device carrier, which allows us to identify and fix bugs and otherwise improve the performance of our Services.

Log Files.

As is true of most websites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, Internet service provider (“ISP”), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to maintain and improve the performance of the Services.

Cookies.

Like many online services, we use cookies to collect information. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing the website. We and some third parties may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Services and to market the Services or other products.

Analytics Companies.

We may work with a third-party analytics companies that collect information anonymously and report website trends without identifying individual visitors. These services allow will us to view a variety of reports about how visitors interact with the Services so we can improve our Services and understand how people find and navigate it.

Use of Your Personal information

General Use.

In general, personal information you submit to us is used either to respond to requests that you make, aid us in serving you better, or market our Services. We use your personal information in the following ways:

• respond to comments, requests and questions and provide customer service;
• facilitate the creation of and secure your Account on our network;
• identify you as a user in our system;
• provide, process and deliver the Services you request;
• improve the quality of experience when you interact with our Services, including the testing of different page designs to see which performs better;
• send you administrative e-mail notifications, such as security or support and maintenance advisories;
• resolve disputes and/or troubleshoot problems; develop, improve, and deliver marketing and advertising for the Services; process and deliver orders; respond to your inquiries related to employment opportunities or other requests; and
• send newsletters, surveys, offers, and other promotional materials related to our Services and for other marketing purposes.
• Ascertain and analyze trends in the fashion industry and compile consumer preference data.

We may store and process your personal information in the United States and/or in other countries.

User Feedback.

We may post user feedback on the Services from time to time. If you make any comments on a blog, SNS wall or forum associated with the Service, you should be aware that any information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the information you choose to submit in these blogs and forums.

Creation of Anonymous Data.

We may create anonymous data records from personal information by excluding information (such as your name) that makes the data personally identifiable to you. We use this anonymous data to analyze request and usage patterns so that we may enhance the content of our Services and improve Site navigation. We reserve the right to use anonymous data for any purpose and disclose anonymous data to third parties in our sole discretion.

Third Party Service Providers.

We may share your personal information with third party service providers to: provide you with the Services; conduct quality assurance testing; facilitate creation of accounts; to provide technical support; market the Services; and/or to provide other services to Love and Grow. Before sharing personal information with third parties, we will take all reasonable measures to ensure that the third parties will abide by this policy. At times we may make certain non-personal information available to third parties too, for reasons other than providing the Services

Business Partners.

In order to facilitate your purchase of items from third party partners, we may disclose certain personal information about you to third parties that assist us in providing the services such as credit card processing companies, shipping companies, site analytics services providers, etc..

Corporate Restructuring.

We may share some or all of your personal information in connection with or during negotiation of any merger, financing, acquisition or dissolution transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets. In the event of insolvency, bankruptcy, or receivership, personal information may also be transferred as a business asset. If another company acquires our company, business, or assets, that company will possess the personal information collected by us and will assume the rights and obligations regarding your personal information as described in this Privacy Policy.

Other Disclosures.

Regardless of any choices you make regarding your personal information (as described below), Love and Grow may disclose personal information if it believes in good faith that such disclosure is necessary: (i) in connection with any legal investigation; (ii) to comply with relevant laws or to respond to subpoenas or warrants served on Love and Grow; (iii) to protect or defend the rights or property of Love and Grow or users of the Services; and/or (iv) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy, or other rights of Love and Grow found in law or in contract with you or third parties.

REFERRALS

The Services may allow you to invite your friends to sign up for the Services by sharing a referral link via an SNS, email or other means. If you choose to upload your contacts to the Service, we will receive and store those contacts’ information and use it to send invitations on your behalf when you choose to do so. When you refer someone via our Services, your referral may include your name and, if shared with us, your photo.

THIRD PARTY WEBSITES

Our Site may contain links to third party websites. When you click on a link to any other website or location, you will leave our Site or Services and go to another site, and another entity may collect personal information or anonymous data from you. We have no control over, do not review, and are not responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of your personal information after you click on links to such outside websites. We encourage you to read the privacy policies of every website you visit. The links to third party websites or locations are for your convenience and do not signify our endorsement of such third parties or their products, content or websites.

PROTECTION OF PERSONAL INFORMATION

 

We take the security of your personal information seriously. Our third party service providers protect your personal information during transit using encryption such as Secure Sockets Security (SSL) or other forms of encryption. We restrict access to billing information to those employees, contractors, agents, and other third parties who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations. Transaction data is stored in encrypted form, including when we utilize third-party storage. All transactions are processed through a gateway provider and are not stored or processed on our servers.

 

We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored “personal data” (as defined in applicable state statutes on security breach notification) to you via email or conspicuous posting via the Site in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement, or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.  While we endeavor to protect the security and integrity of sensitive personal information provided to the Site, we cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, will be safe from intrusion by others.  In the event of a data breach and consistent with the above, we will notify users over email or conspicuous posting via on the Site within seven (7) business days after becoming aware of a data breach.

 

Identity theft and the practice currently known as “phishing” are of great concern to us. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information, login information, or national identification numbers in a non-secure or unsolicited email or telephone communication. For more information about phishing, visit the Federal Trade Commission’s website.

YOUR CHOICES REGARDING INFORMATION

You have several choices regarding the use of information on our Services:

Choices.

We offer you choices regarding the collection, use, and sharing of your personal information. We may periodically send you newsletters and e-mails that directly promote the use of our Services. When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive or by contacting us directly (please see contact information below). Despite your indicated e-mail preferences, we may send you service related communications, including notices of any updates to our Privacy Policy.

Cookies.

If you decide at any time that you no longer wish to accept cookies from our Services for any of the purposes described above, then you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Consult your browser’s technical information. If you do not accept cookies, however, you may not be able to use all portions of the Services or all functionality of the Services. If you have any questions about how to disable or modify cookies, please contact your web browser provider. 

Changes to Personal Information.

You may change your personal information in your Account by editing your profile within your Account. You may request that we delete your personal information in your Account, but please note that we may be required to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We may also retain your information for fraud prevention or similar purposes.

While we and others give you the choices to control the information collected and used as described in this Privacy Policy, there are many web browser signals and other similar mechanisms that can indicate your choice to disable tracking, and we may not be aware of or honor every mechanism.

Information Disclosed to Third Parties.

This Privacy Policy addresses only our use and disclosure of information we collect from and/or about you on the Services. If you disclose information to others or authorize us to do the same under this Privacy Policy, the use and disclosure restrictions contained in this Privacy Policy may not apply to every third party. We do not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable.

HOW WE RESPOND TO DO NOT TRACK SIGNALS

We do not currently respond to “do not track” signals or other mechanisms that might enable consumers to opt out of tracking on our Services. For more information about do not track signals you can visit https://allaboutdnt.com.

A NOTE ABOUT CHILDREN

Our Services are not directed to children under the age of 13 and children under the age of 13 are not eligible to use our Services.  All transactions regarding children’s clothing must be concluded by an adult. We do not collect or maintain personal information from children we actually know are under the age of 13. If a child under 13 submits personal information to us and we learn that the personal information is the personal information of a child under 13, we will take steps to remove the personal information from our databases. If you believe that a child under 13 provided us with personal information, please contact us at hello@loveandgrowclothing.com

The children’s products we offer, if any, via our Services are intended for purchase by adults. We collect some limited personal information about children from the adults purchasing children’s products via our Services. Information about children that we collect from adults and store may include, size, height, weight and style preferences. If you provide us information about a child and you are not the parent or legal guardian of that child, you must first obtain the parent or legal guardian’s consent to provide us such information.

USERS OUTSIDE OF THE UNITED STATES

If you are a non-U.S. user of the Services, by using the Services and/or providing us with information, you acknowledge and agree that your personal information may be processed for the purposes identified in this Privacy Policy. In addition, your personal information may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of personal information may be less stringent than the laws in your country. By providing your information, you consent to such transfer.  We do not currently intend to apply for the Privacy Shield Framework nor to comply with the GDPR.  If you are a citizen of the EU and providing Services to you would bring us under the jurisdiction of any European country, you do not have permission to use the Services.

CONTACT INFORMATION

We welcome your comments or questions about this Privacy Policy. You may contact us at the email provided above.

CHANGES TO THIS PRIVACY POLICY

This Privacy Policy is subject to occasional revision, and if we make any material changes in the way we use your personal information, we will notify you by sending you an e-mail to the last e-mail address you provided to us and/or by prominently posting notice of the changes on the Services and updating the “Last Updated” date above. Any changes to this Privacy Policy will be effective immediately upon the earlier of our dispatch of an e-mail notice to you or our posting of notice of the changes on the Services. These changes will be effective immediately for new users of our Service. Please note that at all times you are responsible for updating your personal information to provide us with your most current e-mail address. In the event that the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. If you do not wish to permit changes in our use of your personal information, you must notify us prior to the effective date of the changes that you wish to deactivate your Account with us. Continued use of our Services, following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

Last Updated: 8/17/20